We do our best to give you quick and good service. Do you still have a complaint, you should notify them as soon as possible. You can send us an e-mail.
Describe the complaint carefully and articles listed in the order number and purchase date.
You can also contact one of our Customer Service: 31 575 524 729. On this issue we are Monday to Friday from 8.30 till 21.00 hours on Saturdays and Sundays from 9.00 until 17.00 hours.
You can also send a letter of complaint to:
T.a.v. Customer Service
PO Box 23
7200 AA Zutphen, Netherlands
You will receive within 12 to 24 hour answer about the handling of your complaint.